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Backing Up Your Data – A Guide for all Apple Device Users

"Do you have a backup of your data?"   If you are hearing this question from a service provider, repair technician, or even a friend, you're either going to breathe a sigh of relief and be back up and running quickly, or your day (or week, or year... you get the idea) is about to [...]

November 20th, 2019|Apple, guides, LapinCare, service, software, tips|

macOS 10.15 Catalina – Read this before you upgrade!

The newest version of Apple's operating system was released this week - macOS 10.15 "Catalina" - and there are some things you should know before hitting that "Install" button. Every year or so, Apple releases OS updates bringing new features, support for new hardware, updated applications, performance improvements, and other incremental changes to your Mac. [...]

October 9th, 2019|Apple, Lapin, New Products, service, software, tips, upgrades|

Service available for Apple’s 15-inch MacBook Pro Battery Recall Program

Some models of MacBook Pro (Retina, 15-inch, Mid 2015) are eligible for a free battery replacement due to a safety recall recently introduced by Apple. Lapin can provide service for these units under the recall program as specified on Apple's site here: https://support.apple.com/15-inch-macbook-pro-battery-recall As noted in the support article, we recommend creating a current backup [...]

August 15th, 2019|Apple, quality program, recall, REP, service|

Three additional service / repair extension programs available for 2016+ 13″ MacBook Pro

If you currently own a 2016 13" MacBook Pro with Touchbar or a 2016 or newer 13" MacBook Pro WITHOUT Touchbar, you may be eligible for a covered repair to address one of several issues. As a Premium Service Provider (PSP) for Apple, Lapin can complete these repairs quickly and within all program guidelines. In [...]

May 30th, 2019|Apple, quality program, REP, service, warranty|

Apple expands keyboard repair extension program (REP) to include additional models; releases 4th-gen butterfly keyboard

Apple has expanded its existing keyboard repair extension program (REP) to include the 2018/2019-model MacBook Pro and currently-shipping MacBook Air. In addition, they have released new MacBook Pro models featuring a 4th generation butterfly key mechanism to address these issues. If you are experiencing defective or non-functional keys on your eligible MacBook, MacBook Pro, or [...]

May 21st, 2019|Apple, New Products, quality program, REP, service|

Spring Promotion + News and Updates From Lapin Systems

⭐Spring Promotion: 10% off in-store labor charges until May 18, 2019!⭐ Mention this post when checking your computer in for service.   Macintosh service and support from one of Apple's few designated Premium Service Providers in the Midwest   We understand your computer is your lifeline, which is why we are proud to announce that [...]

May 2nd, 2019|Apple, LapinCare, New Products, promo, Recognition, service, warranty|

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

  Photo: iFixit Apple has recently announced a repair extension/service program for 2017 13" MacBook Pro models WITHOUT Touch Bar. These models have modular flash storage drives which have a known issue (specifically the 128GB and 256GB versions) that may result in data loss. From Apple: Apple has determined that a limited number [...]

November 15th, 2018|Apple, Lapin, quality program, REP, service|

Could it be? 2018-era Mac laptops appear to have a higher repairability factor than their predecessors.

As a computer repair business, more specifically an Authorized Apple Service Provider, we are always happy to see changes in computer design that facilitate cheaper, easier, and faster repairs for our customers. For that reason, we were happy to learn that Apple made some changes within the 2018 model MacBook Air and MacBook Pro computers [...]

November 8th, 2018|Apple, design, New Products, service|

2018 Brooklyn Apple Keynote Product updates and intros

A number of new hardware offerings and updates were announced earlier this week at the Brooklyn Apple event! New MacBook Air including Retina display, Touch ID, T2 security chip, redesigned keyboard, Thunderbolt 3, and enhanced audio/speakers. Updated Mac mini including up to 5X faster 8th-gen Intel CPUs and integrated graphics, T2 security chip, 4 Thunderbolt [...]

November 2nd, 2018|Apple, event, New Products|

Unexpected keyboard problems with your 2015-2017 MacBook or 2016-2017 MacBook Pro? We can help!

Photo: iFixit.com Photo: AlexBor   Experiencing unexpected keyboard problems with your 2015-2017 MacBook or 2016-2017 MacBook Pro? You may be suffering from design issues outlined in the Apple support article below. Some issues include unresponsive keys, repeating keys, abnormal key presses, and keys becoming detached. Good news - This is likely [...]

October 25th, 2018|Apple, Lapin, quality program, REP, service|