Consulting

 

Chicagoland’s Premier Apple Service, Repair, and Support Provider

Lapin Systems is the top-rated Apple Authorized Service Provider (AASP) & Apple Consultants Network (ACN) member in the greater Chicagoland area. We offer the most comprehensive support, thorough repair services, and fast turnaround for all your Mac needs. We also provide both AppleCare warranty and AppleCare+ incident service as well as out-of-warranty repairs and upgrades on all Mac hardware. We repair all types of Macintosh systems, including MacBook, MacBook Pro, MacBook Air, Mac Pro, Mac Mini and iMac. In fact, we will repair any Mac system (depending on part availability) from the very first 128K Macintosh to the latest models. Our Apple-certified technicians have years of experience and are committed to delivering premium repair and support services for all Mac hardware and software.

We offer one-stop consulting services for a wide variety of business needs:

  • Onsite service and support for your office, school, or home
  • Data recovery and data migration services
  • iPhone, iPad, and Apple Watch integration
  • Network design, implementation, and security
  • Remote support, management, and issue detection
  • Local and cloud-based backup recommendations, design, and implementation
  • Managed IT services
  • Hosted email and calendar services (G Suite)
  • Emergency and off-hour support options

Since 1995 we’ve built up a strong reputation for our highly qualified and comprehensive Chicago-based Apple support offerings, with a focus on the highest-quality customer service. We enable our clients to focus on their work and not worry about the health of their Macs. Rest assured, once you engage our service, your Macs are in safe hands.

If you have any problem with your Macs or just a question about how Lapin can benefit your business,give us a call or request service today and our knowledgeable staff will get you started.

Current hourly rates for non-warranty repair and consulting services:

  • Bench – Many hardware repairs have standard flat-rates including parts and labor, available upon request. Other bench services are billed at $199/hr.
  • Onsite, Home – $195/hr, One-hour minimum visit fee.
  • Onsite, Business – $235/hr, One-hour minimum visit fee.
  • Onsite, Corporate – Please call for additional information.
  • Remote Support – $195/hr, 15-minute minimum remote support fee.

Lapin also offers several options for discounted, pre-purchase blocks of hours (or “banks”). Banks can provide a significant discount to hourly service rates for…

  • Businesses looking to outsource Mac support
  • Large multi-unit upgrades or new installations
  • Location expansion or new office openings
  • Frequent support requests
  • On-boarding of new staff
  • …or those who simply want dependable, fast service exactly when they need it for a discount

Additionally, customer purchasing banks of hours receive benefits and perks related to our remote management and issue detection package – LapinCare Active Support.