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LapinCare Prepaid Select – Pay Early, Get More.

Our valued business, education, and individual customers are now able to take advantage of Lapin's prepaid service and repair discount program. Lapin is happy to offer this new option to all prepay customers as a way to strengthen working relationships and show appreciation for not only our loyal long-term and repeat clients, but new customers [...]

October 7th, 2020|Apple, Lapin, New Products, service|

Closed in observance of Independence Day 2020

Both Lapin Systems locations will be closed on Friday, July 3 and Saturday, July 4 in observance of Independence Day.

July 2nd, 2020|Lapin, service|

An update for our valued Lapin customers regarding current repair and store operations – 3/19/20

UPDATE 10/1/20 - Both Lapin locations are operational and providing service by appointment only - stores are currently closed to walk-in traffic. Appointments can be made by calling our Evanston or Lincoln Park locations directly, or by visiting getsupport.apple.com and selecting your desired location. Scheduled appointment and pickup/drop-off hours are 11AM-4PM Monday-Friday; 12PM-3PM Saturday. Telephone [...]

March 19th, 2020|Apple, Lapin, service|

An update from the Lapin team regarding Coronavirus (COVID-19)

Lapin is committed to providing the fastest and most comprehensive Macintosh service and repair options in the Chicagoland area. As always, your health, safety, and satisfaction are our top priorities. Due to the recent concern surrounding Coronavirus (COVID-19), we are further enhancing both our internal device handling and repair procedures as well as adding new [...]

March 12th, 2020|Lapin, service, tips|

15% off labor charges until March 13, 2020 in-store or onsite!

  From now until March 13, 2020, take advantage of a 15% discount on labor charges for approved in-store/bench service and any onsite/consulting services! This discount is available starting 2/21/20 for all new and existing customers, including consumer, education, small business, and enterprise. Now is the time to save money on popular maintenance and upgrade [...]

February 20th, 2020|Lapin, promo, service, upgrades|

Backing Up Your Data – A Guide for all Apple Device Users

"Do you have a backup of your data?"   If you are hearing this question from a service provider, repair technician, or even a friend, you're either going to breathe a sigh of relief and be back up and running quickly, or your day (or week, or year... you get the idea) is about to [...]

November 20th, 2019|Apple, guides, LapinCare, service, software, tips|

macOS 10.15 Catalina – Read this before you upgrade!

The newest version of Apple's operating system was released this week - macOS 10.15 "Catalina" - and there are some things you should know before hitting that "Install" button. Every year or so, Apple releases OS updates bringing new features, support for new hardware, updated applications, performance improvements, and other incremental changes to your Mac. [...]

October 9th, 2019|Apple, Lapin, New Products, service, software, tips, upgrades|

Service available for Apple’s 15-inch MacBook Pro Battery Recall Program

Some models of MacBook Pro (Retina, 15-inch, Mid 2015) are eligible for a free battery replacement due to a safety recall recently introduced by Apple. Lapin can provide service for these units under the recall program as specified on Apple's site here: https://support.apple.com/15-inch-macbook-pro-battery-recall As noted in the support article, we recommend creating a current backup [...]

August 15th, 2019|Apple, quality program, recall, REP, service|

Three additional service / repair extension programs available for 2016+ 13″ MacBook Pro

If you currently own a 2016 13" MacBook Pro with Touchbar or a 2016 or newer 13" MacBook Pro WITHOUT Touchbar, you may be eligible for a covered repair to address one of several issues. As a Premium Service Provider (PSP) for Apple, Lapin can complete these repairs quickly and within all program guidelines. In [...]

May 30th, 2019|Apple, quality program, REP, service, warranty|

Apple expands keyboard repair extension program (REP) to include additional models; releases 4th-gen butterfly keyboard

Apple has expanded its existing keyboard repair extension program (REP) to include the 2018/2019-model MacBook Pro and currently-shipping MacBook Air. In addition, they have released new MacBook Pro models featuring a 4th generation butterfly key mechanism to address these issues. If you are experiencing defective or non-functional keys on your eligible MacBook, MacBook Pro, or [...]

May 21st, 2019|Apple, New Products, quality program, REP, service|