Service

Lapin has low, flat-rate pricing on many hardware repairs, new lower prices on hardware components and upgrades, and a standard diagnostic price of just $49 for laptops, $79 for iMacs, and $99 for tower units. Come in and experience our unwavering commitment to exceptional customer service and class-leading repair quality & turnaround time. We will quickly diagnose any hardware or software-related issues so your Macs run at peak performance.

 

 

 

As an Apple Authorized Service Provider we provide warranty service for any Mac covered under Apple Limited Warranty, AppleCare Protection Plan, AppleCare+, or any of Apple’s Repair Extension Programs.

 

We offer an array of Mac-based services, including:

  • In-warranty (AppleCare Protection Plan & AppleCare+) or out-of-warranty service at our stores in Chicago and Evanston. Store hours vary by location, so please click here for more information
  • RAM, SSD/HDD, and other upgrades specific to your Mac model
  • Data recovery and data migration services
  • Accidental damage/ liquid spill diagnostics, inspection, cleaning, and part-level replacement
  • Pickup and drop-off of equipment at your office, school, or home (additional fees may apply)
  • Onsite service and support for your office, school, or home
  • Data recovery and data migration services
  • iPhone, iPad, AppleTV, HomePod, and Apple Watch integration
  • Network design, implementation, and security
  • NAS sales and implementation
  • Remote support, management, and issue detection
  • Local and cloud-based backup recommendations, design, and implementation
  • Managed IT services
  • Hosted email and calendar services (G Suite)
  • Emergency, concierge, and off-hour support options

 

 

Lapin also offers several options for discounted, pre-purchase blocks of hours (or “banks”). Banks can provide a significant discount to hourly service rates for…

  • Businesses looking to outsource Mac support
  • Large multi-unit upgrades or new installations
  • Location expansion or new office openings
  • Frequent support requests
  • On-boarding of new staff
  • …or those who simply want dependable, fast service exactly when they need it for a discount

Additionally, business customers purchasing banks of hours receive bonus repair dollars and complimentary benefits related to our remote management and issue detection package – LapinCare Active Support.