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Service available for Apple’s 15-inch MacBook Pro Battery Recall Program

Some models of MacBook Pro (Retina, 15-inch, Mid 2015) are eligible for a free battery replacement due to a safety recall recently introduced by Apple. Lapin can provide service for these units under the recall program as specified on Apple's site here: https://support.apple.com/15-inch-macbook-pro-battery-recall As noted in the support article, we recommend creating a current backup [...]

August 15th, 2019|Apple, quality program, recall, REP, service|

Three additional service / repair extension programs available for 2016+ 13″ MacBook Pro

If you currently own a 2016 13" MacBook Pro with Touchbar or a 2016 or newer 13" MacBook Pro WITHOUT Touchbar, you may be eligible for a covered repair to address one of several issues. As a Premium Service Provider (PSP) for Apple, Lapin can complete these repairs quickly and within all program guidelines. In [...]

May 30th, 2019|Apple, quality program, REP, service, warranty|

Apple expands keyboard repair extension program (REP) to include additional models; releases 4th-gen butterfly keyboard

Apple has expanded its existing keyboard repair extension program (REP) to include the 2018/2019-model MacBook Pro and currently-shipping MacBook Air. In addition, they have released new MacBook Pro models featuring a 4th generation butterfly key mechanism to address these issues. If you are experiencing defective or non-functional keys on your eligible MacBook, MacBook Pro, or [...]

May 21st, 2019|Apple, New Products, quality program, REP, service|

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

  Photo: iFixit Apple has recently announced a repair extension/service program for 2017 13" MacBook Pro models WITHOUT Touch Bar. These models have modular flash storage drives which have a known issue (specifically the 128GB and 256GB versions) that may result in data loss. From Apple: Apple has determined that a limited number [...]

November 15th, 2018|Apple, Lapin, quality program, REP, service|

Unexpected keyboard problems with your 2015-2017 MacBook or 2016-2017 MacBook Pro? We can help!

Photo: iFixit.com Photo: AlexBor   Experiencing unexpected keyboard problems with your 2015-2017 MacBook or 2016-2017 MacBook Pro? You may be suffering from design issues outlined in the Apple support article below. Some issues include unresponsive keys, repeating keys, abnormal key presses, and keys becoming detached. Good news - This is likely [...]

October 25th, 2018|Apple, Lapin, quality program, REP, service|