This week we are proud to launch LapinCare Active Support, a new service from Lapin Systems offering proactive, remote detection and identification of common Mac issues. Our goal is to help minimize downtime, maximize productivity, and prevent data loss for all of our customers, both home and business. Support BEFORE you need it. Peace of [...]
Recently Lapin transitioned to a newer, more robust ticket-tracking and CRM platform. This new system allows us to more effectively manage the large quantity of bench repair jobs and onsite visits we process on a daily basis. In addition to making things easier for us internally, the new system includes a web element meant to [...]
Nowadays people are storing more and more data on their iOS devices. Considering the new iPhones and iPads come with high resolution cameras and the ability to record extremely high framerate video, the BACKUPS of these devices on your computer (when you sync with iTunes) can take up a lot of space. When combined with [...]
After renting movies on my AppleTV for the past few years, I had become used to the movie starting within minutes, even seconds of my completing the rental process. This is how it should be. However, for the past few weeks, renting movies had become an exercise in futility. I would complete the rental, and [...]
Apple recently disclosed an issue that affects certain 64GB and 128GB SSD Flash storage drives in MacBook Air models sold between June 2012 and June 2013. An earlier firmware update downloaded from Software Update can cause issues with the drive, possibly rendering it unreadable. Full information is available in the link at the bottom, but [...]
According to Apple, the Premium Service Provider (PSP) designation means that a company "has demonstrated its commitment to premium service and technical excellence." Recently, Apple changed its performance measurement period for designating PSPs from 6-months to 12 months. As of this morning, Lapin is proud to announce that we have again been named an Apple [...]
Traditional platter-based hard drives have been around since the dawn of the modern computer. The technology has been made smaller, but the concept is the same: a read/write head floats mere microns above a fragile ceramic platter, reading and writing data magnetically from microscopic hills and valleys on the surface. All the while, the platters [...]
In an interview that will air Thursday, December 6 on NBC's "Rock Center with Brian Williams", Apple CEO Tim Cook says Apple will bring manufacturing of [some] Mac computers back to the United States starting in 2013. To quote Cook, "Next year, we will do one of our existing Mac lines in the United States." [...]
After much planning, preparation, and hard work, we are proud to announce our new location at 1547 N Larrabee (at North Ave) in Chicago! DON'T FRET! This is an additional location and our Evanston store will remain fully operational and continue to serve your Mac needs with no interruption in service. For years customers have [...]