This week we are proud to launch LapinCare Active Support, a new service from Lapin Systems offering proactive, remote detection and identification of common Mac issues. Our goal is to help minimize downtime, maximize productivity, and prevent data loss for all of our customers, both home and business. Support BEFORE you need it. Peace of [...]
Recently Lapin transitioned to a newer, more robust ticket-tracking and CRM platform. This new system allows us to more effectively manage the large quantity of bench repair jobs and onsite visits we process on a daily basis. In addition to making things easier for us internally, the new system includes a web element meant to [...]
Nowadays people are storing more and more data on their iOS devices. Considering the new iPhones and iPads come with high resolution cameras and the ability to record extremely high framerate video, the BACKUPS of these devices on your computer (when you sync with iTunes) can take up a lot of space. When combined with [...]
Traditional platter-based hard drives have been around since the dawn of the modern computer. The technology has been made smaller, but the concept is the same: a read/write head floats mere microns above a fragile ceramic platter, reading and writing data magnetically from microscopic hills and valleys on the surface. All the while, the platters [...]
After much planning, preparation, and hard work, we are proud to announce our new location at 1547 N Larrabee (at North Ave) in Chicago! DON'T FRET! This is an additional location and our Evanston store will remain fully operational and continue to serve your Mac needs with no interruption in service. For years customers have [...]
Looks like third-party upgrades for the #Retina-equipped MacBook Pro are a no-go… for now at least. As far as repairing, we will be able to get factory replacement parts directly from Apple starting now! photo credit: ifixit http://arstechnica.com/apple/2012/06/retina-macbook-pro-full-of-air-style-proprietary-parts/