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Latest from the Blog
According to Apple, the Premium Service Provider (PSP) designation means that a company “has demonstrated its commitment to premium service and technical excellence.” Recently, Apple changed its performance measurement period for designating PSPs from 6-months to 12 months. As of…
Traditional platter-based hard drives have been around since the dawn of the modern computer. The technology has been made smaller, but the concept is the same: a read/write head floats mere microns above a fragile ceramic platter, reading and writing…
In an interview that will air Thursday, December 6 on NBC’s “Rock Center with Brian Williams”, Apple CEO Tim Cook says Apple will bring manufacturing of [some] Mac computers back to the United States starting in 2013. To quote Cook,…
What our customers say
Huge thanks to Jeff at Lapin Systems, Inc., who fixed my MacBook Pro in 6 minutes, and charged me accordingly ($12.90!). The guys at Apple’s Genius Bar have helped me plenty in the past, but this time 45 mins at the Bar was totally ineffective. It was well worth the drive up to Dempster to get the problem solved and come home brimming with relief & gratitude.Heather M.
For all of you Mac users, please keep in mind Lapin Systems, Inc., in Evanston if you need repair. They were AWESOME! One of our few indie repair places for Macs left in the city vicinity. Had my ol’ laptop back w/ in 3 days, had Apple repaired it would’ve been 7-10, sent away to Texas, additional but not needed repairs would have been required at a MUCH higher cost. Use them!Stacy P.
These guys give great service. I was able to get my computer back 24 hours after I brought it in!!!!John Z.
Lapin – thanks for fixing the MacBook Pro in 24 hours. The Apple Store (Old Orchard) held it for four days, “couldn’t find anything,” and handed it back to me. It died four weeks later. You guys revived it. I’m typing you this message on it at this moment.Mac B.
Lapin is awesome: I had a data recovery issue and they quoted me a price for the initial review and for the total recovery. When the recovery was less time consuming than they initially thought they only charged me the initial review price- Classy Move and all my data was recovered and I am back up an running!Steve L.
Great service. Helped me figure out what I needed to get my Mac current. Highly recommended.Ray S.
If you have Macintosh computers old or new this is the place to go to have your Mac upgraded or fixed! The BEST!Jorie G.
Fast turnaround, took time to explain things, discussed pros and cons in depth and ultimately recommended I give them less money than I was ready to. Very relaxed and knowledgable. From what I could tell, same prices as the Apple store without the stress…Steve L.
Lapin rocks! I bring my Macbook in to the Evanston store or call one of their “on-site” guys (they come to my apt in the city) whenever I have problems or questions. They are always friendly, helpful, and get me back up and running quickly.Lauren G.
I took my iBook here to get a new hard drive after my old one died (well after my warranty had expired). They had several models to choose from and were quite willing to just install the hardware and let me install the OS and all my apps myself, which I wanted to do.Jon L.
I have been a customer of Lapin on and off for many years, and always pleased when I walked out of their door. I have tried taking my laptop and desktop iMacs to the Apple store. The Geniuses are generally helpful, but the noise and energy makes my head spin. I realize that I haven’t heard most of what they tried to tell or teach me.
Today, I walked into Lapin…quiet!! Spoke with someone who was helpful, knowledgeable and we could communicate with each other. Plus, I was able to get my MacBook Pro and her issues, promptly addressed.Pam B.
After advice from fellow Yelp-ers I took my ’08 MacBook here when it would not boot. They had the diagnostic (still only $29) done within 24 hours and called with detailed info. I had extra computer insurance and Lapin did a great job of communicating with them via fax and phone to get my claim settled. Then, when I got the replacement MacBook Pro they did the hard drive cloning for me as well (small $56ish fee for that). It worked out beautifully and in less than 3 days I’m typing this review on my new Mac which performs beautifully with much thanks to Lapin and their knowledgeable staff! Would definitely recommend!Danielle R.
The BEST computer service anywhere. I’ve been a loyal customer for years and years. I bought my Mac Mini here years ago. Now I’ve had my Mac Mini, as well as my new IMac serviced here. They did a totaly great job, first rate and did it in record time.Gail M.
I can’t praise Lapin enough. In the four years they have been servicing my family’s computers, I have found their technicians to be unfailingly smart, professional, and friendly. (How often can you say that about the IT guys where you work???) Re their pricing, I agree 100% with Lauren G. The way I see it, I have two technical support options: I can scour message boards on the internet for hours, praying to find someone with a problem like mine, and then pray some more that someone actually answered their question, hopefully not with some half-baked workaround; OR, I can pay Lapin a reasonable fee to get it fixed quickly and correctly. No contest!Phil B.