Service

Lapin has low, flat-rate pricing on many hardware repairs, hardware components and upgrades, and a standard diagnostic price of just $79 for laptops and $99 for all-in-one (AIO, iMac) and tower units. Come in and experience our unwavering commitment to exceptional customer service and class-leading repair quality & turnaround time. We will quickly diagnose any hardware or software-related issues so your computer runs at peak performance.

 

 

We offer an array of Mac and PC-based services, including:

  • RAM, SSD/HDD, and other upgrades specific to your model
  • Data recovery and data migration services
  • Accidental damage/ liquid spill diagnostics, inspection, cleaning, and part-level replacement
  • Pickup and drop-off of equipment at your office, school, or home (additional fees may apply)
  • Onsite service and support for your office, school, or home
  • iPhone, iPad, AppleTV, HomePod, and Apple Watch integration
  • Network design, implementation, and security
  • NAS sales and implementation
  • Remote support, management, and issue detection
  • Local and cloud-based backup recommendations, design, and implementation
  • Managed IT services
  • Hosted email and calendar services (G Suite)
  • Emergency, concierge, and off-hour support options

 

 

Lapin also offers several options for discounted, pre-purchase blocks of hours (or “banks”). Banks can provide a significant discount to hourly service rates for…

  • Businesses looking to outsource Mac support
  • Large multi-unit upgrades or new installations
  • Location expansion or new office openings
  • Frequent support requests
  • On-boarding of new staff
  • …or those who simply want dependable, fast service exactly when they need it for a discount

Additionally, business customers purchasing banks of hours receive bonus repair dollars and complimentary benefits related to our remote management and issue detection package – LapinCare Active Support.

For Mac repair, PC repair, onsite/remote consulting, and pickup/dropoff services, areas served include (but are not limited to): Chicago, Evanston, Skokie, Morton Grove, Wilmette, Winnetka, Kenilworth, Lincolnwood, Highland Park, Park Ridge, Des Plaines, Glenview, Glencoe, Northfield, Northbrook, Deerfield, Rosemont, Oak Park, Cicero, Berwyn