Apple recently disclosed an issue that affects certain 64GB and 128GB SSD Flash storage drives in MacBook Air models sold between June 2012 and June 2013. An earlier firmware update downloaded from Software Update can cause issues with the drive, possibly rendering it unreadable.
Full information is available in the link at the bottom, but if you think you have have one of the MacBook Air models affected, please do the following:
- BACKUP YOUR DATA IMMEDIATELY. If your computer is currently functioning but falls into the affected group, the data on the drive will be unrecoverable should the problem occur. Please back up your new data DAILY until you are sure your computer is not affected by this program or you can bring it in for a repair.
- Go the the Mac App Store (under the Apple Menu), click the updates section, and click on “MacBook Air Flash Storage Firmware Update 1.1” if it is available. This new update will test your existing drive to see if it is one of the affected models.
- If you have one of the affected drives, bring your computer into Lapin for a free replacement (after you backup your data). If you cannot perform a backup for some reason, Lapin can backup your existing data for a fee, provided the drive is still working.
The affected drives are covered under Apple Limited Warranty and the AppleCare Protection Plan, but even users whose computers are no longer covered by a standard Apple warranty are eligible for this replacement program. The program covers affected MacBook Air computers for three years after the first retail sale of the unit.
Standard repairs/replacements usually take between 1-2 business days and include replacement of the affected drives and a restore of the originally installed operating system. As mentioned above, Lapin can perform a backup/restore of your data for an additional fee (provided the original drive is working) if you have not done so prior to bringing the unit in for service.
Learn more about simple backups using the Mac’s built-in backup software called Time Machine.
As always, if you have any questions, please contact us!